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FocusDrop Support & FAQ

The questions people ask most often. Some of these answers are also inside the app under Profile → Help & FAQ.

// frequently asked
What are levels and XP?
Levels reflect focused work over time. You earn XP for completing tasks (25–100 XP by size), finishing focus sessions (10 XP), and maintaining streaks (a multiplier from 1.1× up to 1.7×, growing with each streak day). Levels never go down.
Where do swiped cards go?
Swipe right to start focusing. Swipe up to mark done — find those under Stats → Completed Tasks. Swipe left to send to the back of the deck (nothing is deleted). Swipe down to see details.
Can I undo a completed focus session?
No, so finishing takes two taps. Tap the checkmark and it opens into a Finish button with your time so far. Tap Finish to get the XP and the drop. If you tapped the checkmark by accident, tap anywhere else on the screen.
What's the difference between a task and a habit?
Tasks appear in your Deck once. Habits repeat on a schedule: daily, weekdays, weekly, on days you pick, or every few days, every 2 weeks or monthly. Turn on "Make it a habit" when you create a task, or "Repeat as habit" when you edit one.
How does the free tier work?
Free gets 5 focus sessions per day and up to 7 tasks in your deck. Habits don't count toward the cap. Start smaller works on the free plan (its two-minute sessions count toward the 5), and Mend yesterday (once a week), the Apple Watch app and iCloud sync are free. Pro unlocks unlimited sessions and tasks, Co-Focus, AI Task Breakdown (on iPhones with Apple Intelligence), custom durations, mid-session +5 minute extends, streak freezes, heatmap insights, weekly challenges, themes, the Reward Shop, and more.
Can I change my default focus duration?
Yes — Profile → Default Focus. Pro users get the exact custom duration; free users snap to the closest preset (Sprint, Flow, or Deep).
How do I cancel a subscription?
On your iPhone: Settings → [your name at the top] → Subscriptions → FocusDrop. Cancellation takes effect at the end of the current billing period; you keep Pro until then. Refunds are handled by Apple at reportaproblem.apple.com.
How do I restore a previous purchase?
Open Profile → tap the upgrade card → on the paywall, tap "Restore Purchase" at the bottom. Your previous Pro entitlement (subscription or lifetime) will reactivate as long as you're signed in to the same Apple Account.
Where is my data stored?
On your device, using Apple's SwiftData framework, and in your own private iCloud database when your device is signed in to iCloud. There are no FocusDrop servers, and we can't see your data. Deleting the app doesn't delete the iCloud copy. See the privacy policy for the full picture, including how to remove it.
Does FocusDrop sync across my devices?
Yes. When your devices are signed in to the same iCloud account, FocusDrop syncs your tasks, habits and progress through your own private iCloud database. There's nothing to set up. To check the status, open Profile → iCloud Sync. To stop syncing, turn off FocusDrop in the list of apps that use iCloud (Settings → [your name] → iCloud). The Apple Watch app gets its data from your paired iPhone.
Which languages does FocusDrop support?
English, Japanese, Korean, Traditional Chinese, German, French, Spanish and Brazilian Portuguese. FocusDrop uses your iPhone's language when it's one of these. If your iPhone has more than one preferred language, you can also pick one for FocusDrop in Settings → Apps → FocusDrop. This website, including the Terms of Use and Privacy Policy, is in English.
// reporting a bug

If something's broken, send a quick email — the more detail, the faster the fix:

Email: kirylapps@gmail.com

// feature requests

Got an idea? I read every email. Same address — kirylapps@gmail.com — with "feature request" in the subject helps me triage.

// who's behind it

FocusDrop is made by Kiryl Zhukouski, a designer in Poznań, Poland. It's a personal product, not a company — replies come from a real person.